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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna Marie Bench

January 9, 2026

5  out of  5
rating by Donna Marie Bench
"Gina was exceptional in explaining our new car insurance options, is a great State Farm insurance office for all your comprehensive insurance needs!!"
We responded:
"Donna, thank you so much for sharing your thoughts and for recognizing Gina's exceptional ability to make complicated topics easy to understand. AND, THANK YOU for allowing us to take care of your auto and home insurance needs for almost 40 years. It's a pleasure to serve you and your family and we look forward to continuing to do so for years to come. Thank you for putting your trust in us!"
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Carly Schubert

January 6, 2026

5  out of  5
rating by Carly Schubert
"I’ve been using Todd Powers State Farm office for over 10 years. Great costumer service, very thorough and great rates! They’ll even call you just to say “Congrats, your premium went down” Ask for Erika, she is the best at what she does!!"
We responded:
"Carly - you are making us blush! Thank you for your kind words and recognition that we are here for you through it all. It's important to us to be on the lookout and know what's best for our people and to make sure that you have the coverage you need plus great rates! We appreciate your loyalty and Erika says thank you for putting your trust in us. "
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Admer Caceres Jr

December 30, 2025

5  out of  5
rating by Admer Caceres Jr
"My experience with this insurance agency has been fantastic. At every opportunity our agent was more than willing to be helpful, and provide us with auto and home insurance information. As well as being extremely professional and patient with us."
We responded:
"Admer, thank you for sharing your experience. Providing high level personal service is a top priority and we are so glad to help. From experience we know that shopping for auto and home insurance can feel like a big task. We believe it's our responsibility to educate our customers, present options, and guide them to make decisions that provide them the coverage they need at a price that works for their budget. Thank you for putting your trust in us. We look forward to serving you for years to come!"
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Elliott Marthers

December 23, 2025

5  out of  5
rating by Elliott Marthers
"Todd and all the workers have been great to me since they've been my agent. They've been with me for several years and through many states due to work but cant say enough good about them."
We responded:
"Elliott! Thank you for your kind words and the five star review. We’re so thankful to be on life’s journey with you and appreciate you putting your trust in us here at home and while you are on the road. Call on us anytime!"
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Karin Williams

December 22, 2025

5  out of  5
rating by Karin Williams
"I was having trouble.with my Drive Safe and Save and tried everything I could think of. Gina was awesome and came out to the car a couple of times in the cold. She was always friendly and sooooo nice. Erica also helped us trouble shoot and was also very nice, as always and remembered who I was. They both pronounced my name correctly which sounds like car for Karin, not Care as in Karen. That alone was worth its weight in gold. Both incredible employees ypu need to keep around - a raise would be good, lol. Thanks, State Farm. I wouldn't want anyone else!"
We responded:
"Karin - thank you for your 5 star review and for sharing about your recent experience with Gina and Erika. It's important to us to provide high-level personal service and that includes getting the little things right - like your name. :-) And, we never want anyone to have trouble with Drive, Safe, and Save - it's a really important tool and access to a great discount - but when it happens we are always glad to be a resource to help get it resolved quickly. Thank you again Karin for the opportunity to serve you and for putting your trust in us!"
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Karen Dedionisio

December 17, 2025

5  out of  5
rating by Karen Dedionisio
"Answered in a quick manner. Took care of isseue"
We responded:
"You call - we answer! Glad we could help—quick, cheerful, and all taken care of! 🌟 Thank you for the 5 star review Karen. If you need anything else, we’re just a call or click away!"
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Mitch Brochey

December 13, 2025

5  out of  5
rating by Mitch Brochey
"I have been with Todd M. Powers office for years now. The office personnel is not only personable, but professional. In the past they helped me through accidents. Currently my experience was just adding a vehicle to my policy. Whatever my needs have been, they handle it fast, efficiently and all while making me feel like a valued customer. Special thanks to Donna. Update 12/13/25 I called Todd M. Powers office to make a policy change. The personnel is so friendly and pleasant I enjoy calling. To boot their professionalism is like no other. Not only did I resolve my current preferences on a policy, Gina went above and beyond to ensure I understood all my options. If anyone is looking for insurance, Todd powers and his office team are it. This office is the real deal. They care about their customers. Thanks again!"
We responded:
"Mitch, thank you for your 5 star review and for sharing about your ongoing experiences with us and the service we provide. Whether it's providing guidance and support during a claim or a routine transaction we believe that providing high-level personal service is a true measure of the value we provide. We will be sure to pass along your kind words to Donna and look forward to seeing you and your family again soon!"
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Courtney Carey

December 9, 2025

5  out of  5
rating by Courtney Carey
"I cannot speak highly enough of Todd Powers at State Farm. Todd is truly an exceptional agent. He makes you feel educated, comfortable, and empowered with every decision you make. He always takes the time to explain options clearly so you can choose what’s best for you, and it’s obvious he genuinely cares. Working with him has been an actual blessing. If you want someone you can trust with your financial future, Todd is the one!"
We responded:
"Courtney, thank you so much for such a wonderful review — it’s so kind I might be blushing. 😊 It’s true, though: we always strive to treat people the way we would want to be treated. When it comes to helping people with their money and making important financial decisions, it’s imperative that we present options and advice tailored to each individual’s needs. Ultimately, we want everyone to feel what you feel — educated, comfortable, and empowered — so they can make the best decisions and live a more confident and secure life. That’s what we love to provide. So, thank you again for sharing, and thank you for putting your trust in me and my team."
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Hoffman Glass Co

November 25, 2025

5  out of  5
rating by Hoffman Glass Co
"Dealing with all the staff over the last few years has been a very easy process, everyone is very helpful, cheerful and absolutely the friendliest State Farm representatives in the area."
We responded:
"Thank you so much for the kind words Dave and Julie! This is extra special because we know that you work with a lot of different agencies each day. We truly value our relationship with Hoffman Glass and look forward to working together to solve our customers glass claims for years to come!. If there’s anything we can do to make things even smoother, please don’t hesitate to reach out. Thanks again for the wonderful review!"
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Robert Waller

November 24, 2025

5  out of  5
rating by Robert Waller
"They are always helpful ,they have always answered my questions very quickly Very friendly ,,,, thank you !"
We responded:
"Robert, thank you so much for the 5-star review. We’re really glad our team could help quickly and answer your questions. We aim to please and put high level personalized service at the center of all we do. It means a lot to hear from you and we appreciate you taking the time to share your experience!"
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Robert Williams

November 21, 2025

1  out of  5
rating by Robert Williams
"They were no help at all"
We responded:
"Hi Robert, we’re sorry you felt this way but I notice that you are not a customer and we don’t have a record of any interaction with you at our office. That said, we’re committed to helping anyone who reaches out to us and we are known to be problem solvers. So, if you can share more details about your experience, please contact me directly at todd@toddismyagent.com or call me at (814) 868-4839. I would value the opportunity to learn more and see if I can help. Thank you."
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Dakota Sonney

November 20, 2025

5  out of  5
rating by Dakota Sonney
"Ask for Gina, awesome service, super friendly and got us affordable insurance with great coverage!"
We responded:
"Thank you for the fantastic review Dakota. We’re so glad you found Gina! She’s one of the best in the business at helping people find the right coverage at the right price and her friendliness is just a sample of what you should expect from everyone on the team! Welcome to the agency and we look forward to taking great care of you! "
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Sammi Sonney

November 20, 2025

5  out of  5
rating by Sammi Sonney
"Dont think twice call Gina here at State Farm! She's really helpful and she is super sweet! She saved my husband and I hundreds of dollars. Got us better coverage at half the price we were paying at Geico!"
We responded:
"Sammi, thank you so much for sharing your experience! We appreciate the opportunity to use our knowledge and experience to help you and your husband find smarter coverage and meaningful savings. Gina and my State Farm team are dedicated to providing high level personalized service and options that fit your needs and are glad to be here for you. Welcome to the agency!"
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Nancy Schaaf

November 11, 2025

5  out of  5
rating by Nancy Schaaf
"Knowledgeable and friendly service."
We responded:
"Nancy, thank you for you five-star review and your words of affirmation. We make it a priority to provide high-level personalize service to everyone we serve and are glad to welcome you to State Farm!!"
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Diana Cole

November 5, 2025

4  out of  5
rating by Diana Cole
"Gina was very helpful efficient and patient. Some of the best customer service I've received in year's. Glad I switched to state farm."
We responded:
"Thank you for your wonderful review. We are so glad to hear about your outstanding experience with Gina. We know that making a change can be difficult decision so we do everything we can to make it simple and easy. I want you to know that providing high-level, personalized customer service is what we are all about and we will work hard to earn that fifth star as you get to know us better. Welcome to State Farm!"
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Kiana Fleming

November 5, 2025

5  out of  5
rating by Kiana Fleming
"Staff was very friendly and straightforward"
We responded:
"Thank you for the five-star review, Kiana. We pride ourselves on being people-pleasers and believe that straightforward communication is a key component of the high-level customer service we strive to provide. We appreciate your trust in us!"
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Emily Docter

October 29, 2025

5  out of  5
rating by Emily Docter
"Gina has been great! She was able to save me a ton of money and has made switching my insurance so easy. Highly recommend having her get ya a quote for your auto insurance."
We responded:
"Thank you, Emily, for your 5-star review and glowing recommendation! Providing personalized attention and ensuring you get the right coverage at the right price is always important to us. We're glad, but not at all surprised, that Gina made the process smooth and helped you save significantly, because that's what she does! Thank you again for your recommendation and most importantly for the opportunity to serve you. "
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Zack Lunger

October 23, 2025

5  out of  5
rating by Zack Lunger
"I had a great experience"
We responded:
"Thank you Zack - we appreciate the words of affirmation and the five star review. We are glad to welcome you to State Farm and look forward to providing you with more great experiences in the years to come!"
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Andy Roach

October 8, 2025

5  out of  5
rating by Andy Roach
"Great service when you need it. After an accident is when they are at their best!"
We responded:
"Andy, thank you for your review and for sharing your experience about our service when you need us the most! It doesn't get mentioned much but we truly believe that this is where we shine. Years of experience tells us that it starts long before the day of the accident. It starts with making sure you have the right coverage/protection so that when the unexpected happens we can confidently reassure you that everything is going to be okay and then do what we do to help you recover. We are so very glad that your daughter and her pup are okay and thank you for the opportunity to serve you and your family!"
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Leslie Drumm

October 3, 2025

5  out of  5
rating by Leslie Drumm
"Gina was very helpful and we are happy with the process of changing insurance companies!"
We responded:
"Leslie, Thank you for your feedback and your five star review. We know the idea of making a change can cause anxiety so we go out of our way to make it painless and easy By understanding your needs and being there every step of the way. Thank you for putting your trust in us and welcome to State Farm!"
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Jeremy Starvaggi

October 2, 2025

5  out of  5
rating by Jeremy Starvaggi
"When I went in to pay my bill I went over some coverages I had. I asked about other things and they went over anything else. Made it super easy to understand and by far the nicest people I deal with. They go out there way to make it easy for you and honestly super friendly."
We responded:
"Jeremy, Thank you so much for taking the time to share your experience. We understand insurance can be complicated, and it’s important to us to make it easy by providing high-level personalized service. We find that regular reviews are The best way to make sure that your coverage is in line with your current needs. We’re glad we had someone on one time and are here to help anytime you need us!"
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Travis Gigogne

September 26, 2025

5  out of  5
rating by Travis Gigogne
"I've been with Todd M. Powers state farm for over 20 years. They have always treated my wife and I with the utmost respect. Always kind, caring, and understanding. I couldn't imagine being with any other insurance company."
We responded:
"Travis, thank you for this five star review and thank you for sharing your experience. It means a lot to hear that you and your wife feel respected, valued, and well cared for. We put High-level personal service at the center of what we do and we appreciate the validation! Of equal importance, we’re grateful for your trust and loyalty For the past 20 years and will be here to serve you for years to come!"
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S. McLaurin

September 19, 2025

5  out of  5
rating by S. McLaurin
"Gina was awesome. She provided excellent service and got straight to the point."
We responded:
"Thank you for the 5-star review! We’re glad Gina could provide excellent, straight-to-the-point service. As people pleasers, we’re always aiming to please and we’ll be sure to pass along your kind words. Please call on us anytime – we are here to help!"
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Lynnel Hogencamp

September 19, 2025

5  out of  5
rating by Lynnel Hogencamp
"This office was recommended suggested by a friend after being unhappy with our current provider. I called to inquire about rates and had the pleasure to speak with Gina. She answered all 1000 questions I had, never pressured me into switching, and kept the lines of communication open the entire time. I knew what was happening every step of the switch. Between great service ( and a lower policy on both home and auto) We are excited that we took the recommendation and made the switch!"
We responded:
"Thank you Lynnel for the wonderful 5-star review, and welcome to the agency! We’re glad Gina could answer all of your questions and make the transition to State Farm easy. We believe it’s our responsibility to help people understand options that are available to them and Help them choose coverage that allow them to live more confident and secure lives. We Appreciate the trust you put in us and look forward to serving you and your family for years to come!"
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Colton Klemm

September 17, 2025

5  out of  5
rating by Colton Klemm
"Great customer service! Know what there doing!"
We responded:
"Thank you for your great feedback Colton! We take pride in the work we do and the way we do it, and we’re grateful for the opportunity to serve you. Welcome to the agency - we look forward to being your go-to people for years to come."